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Call Recording

Call Recording

Royalway will supply & Install Voice recording Solution, Our Voice recording device  is a multi-channel voice logging tool that works in cohesion with audio channels, analog, digital, PRI and VoIP telephone lines. Our voice recording device helps in improving customer service by enabling the upper level management to review the actual telephone conversation with the customer. Continuous evaluation ensures customer satisfaction and quality management in an organisation. Applicable areas include call centers, share traders, security undertakings, banks, hospitals, enquiry departments etc.