NEC

1.NEC SL2100 (Small Business Platform)

Cost-effective, feature-rich & VoIP-ready solution with more IP technology built-In

Powerful IP Phones & Handsets

Creating a ‘smart’ workforce is essential to your competitiveness as well as attracting and keeping talent in your organization. In a recent global survey, ‘work flexibility’ was rated as the top employee benefit.

Ergonomic IP phones with full-featured call handling keys, 5 call handling modes for personalized routing and 7 octaves of superior sound quality.

• IP telephony features include voicemail, auto attendant, workgroup features, music on hold, and more.
• Customizable construction means that the design can be changed for exact business requirements and to fit individual’s needs.

Budgets and Investments are at the Core of Any Business

When choosing a communications solution you need good value for your initial investment, followed by low running costs thereafter. The SL2100 provides this along with further cost saving benefits including increased team efficiency and productivity. Intuitive features also ensure staff training is no longer required. Other everyday benefits such as simply answering an incoming call first time helps reduce the cost of call backs and saves your team precious business hours. If you try to write with a wide general audience in mind, your story will ring false and be bland. No one will be interested. Write for one person. If it’s genuine for the one,it’sgenuine for the rest.

1. More features built-in – less extras to pay for! That means less licenses, less hardware and less options to pay for. The SL2100 also grows with your business making incremental upgrades cost-effective and scalable.
2. Work smarter (InUC, WebRTC) – InUC allows users to update their presence status so that other users can see if they are out sick, on vacation or at lunch and WebRTC enables collaboration via video conferencing.
3. Head in the clouds? Premises-based as opposed to a hosted solution – reduce or even eliminate recurring monthly subscription costs.
4. Smartphone SIP App – Use your existing Smartphone as a system extension complete with call control. Save on mobile call costs and remain reachable on a single number.
5. ACD and Contact Center software – Routes callers based on pre-established criteria and allows supervisors to monitor agents to ensure superior customer care.
6. Save on mobile phone charges – Smartphone SIP App and Mobile Extension enable phone system calls via your smartphone.
7. On-premises mobility – Mobile wireless handsets enable users to stay connected and productive from any location in your building.
8. E911 – Alerts specified users to who dialed 911 once an emergency call is made so that first responders can be routed to the emergency once onsite.
9. Low IT maintenance requirements – Keep IT costs down with a maintenance-free, hassle-free system. And as a truly reliable solution – save on downtime costs and potential lost business.
10. Built-in Audio Conferencing – Save travel and even hotel costs with easy to use conferencing.

Digital Desktop Telephone

• Elegantly designed and feature-packed
• Customizable to meet employees’ specific communications needs
• Supports a wide-range of features which can help improve overall employee efficiency and productivity
• Delivers maximum deployment flexibility and investment protection
• Easy to use intuitive interface and an interactive user manual

 

 

 

IP Desktop Telephone

• Elegantly designed and feature-packed
• Customizable to meet employees’ specific communications needs
• Supports a wide-range of applications which can help improve overall employee efficiency and productivity
• Delivers maximum deployment flexibility and investment protection
• Easy to use intuitive interface and an interactive user manual

IP DECT Telephone

• Delivers true on-site mobility that improves efficiency and productivity
• Provides a cost-effective in-building wireless solution built on proven technology
• Offers crystal clear speech, seamless handover and secure air interface through powerful encryption
• Provides a powerful web-based management tool that simplifies administration
• Improves customer satisfaction

2. SV9100

The backbone of your company

A good communication platform can be the backbone of your company. The right system ensures that all incoming and outgoing calls reach the right person. It also keeps its cool during busy times, grows with your business and provides technical features that enhance your communications.

The best communication system for regulating the phone traffic in your specific company can be determined by a number of factors, such as the size of your business and number of workstations. For example, the solution below offers the perfect hidden advantage for your business communications.

Smart Communications for SMBs

The SV9100 platform is a new system, with new handsets and new applications to empower your workforce. Built on the back of the award winning SV8100 technology, the SV9100 provides double the system capacity, yet cost effective from 10 to over 800 users.

The UNIVERGE SV9100 offers

• Proprietary server with stackable chassis architecture
• Distinct, scalable, IP Unified Communications enabled solution
• High reliability
• Simplified user licensing structure
• Comprehensive suite of Unified Communications and Contact Center solutions
• Broad range of mobility applications and devices
• Vertical market-specific solution integrations
• Wide-range of end-points
• Single point configuration and management
• Multi-Line SIP client, multi-carrier support

2. Make a Smart InvestmentThe SV9100 comes with an unprecedented warranty and future-proof technology that meets the demands of your multi-generational employees. Recognized as having the highest level of customer satisfaction among Unified Communications vendors, NEC also brings you an incredibly smart investment. Industry experts recognize our Unified Communications platforms as having one of the lowest total costs of ownership on the market.

   Work with Smart IT

   Communications services interruption means downtime for your business, customers, and loss of revenue. That’s why NEC’s SV9100 is one of the easiest to configure Unified-Communications-capable systems on the market. The SV9100 easily integrates with existing IT technology as a fully interoperable IP or digital system. The user-friendly management interface streamlines system administration, giving IT Voice, Unified Communications and Voicemail from one central location.

   InUC – Unified Communications Application

   Collaborating with colleagues doesn’t always mean being in the same room together in the same time zone. In today’s working environment, employees are spread across different locations. One of the best ways to collaborate remotely with colleagues is video conferencing.

2. What is InUC?The SV9100’s InUC (Real-Time Communications) provides highly cost-effective video and collaboration working seamlessly within your IT environment. SV9100 users are able to quickly set-up audio and video connections between two or more PCs or devices from anywhere with an internet and VPN or LAN connection.

   As well as video and audio conferencing functionality, PC users can work collectively with screen share and shared documents. It’s also ideal for live software demos and presentation slideshows. Collaborating isn’t just about sharing ideas, but also learning more about each other and making meaningful connections within a digital work place.

   • Video conferencing, document & screen sharing for up to 32 (8×4) SV9100 users
   • Highly cost-effective solution
   • Uses secure connectivity
   • Works via Google Chrome on a PC or Android device

2. InGuard – Effective 24/7 Toll Fraud DefenceAre you at risk from toll fraud?
   • The global cost of telephone fraud is around 25bn euros each year, rising by 15%
   • Toll fraud, also known as phreaking or phone hacking is a risk to businesses of any size with an estimated 85% considered to be vulnerable
   • A single attack can typically cost thousands and as a worst-case scenario result in bankruptcy

   NEC’s InGuard application helps defend against toll fraud attacks and provides peace of mind

   • Effective 24/7 defence from Toll Fraud
   • Low cost solution with no extra PC required
   • Configurable to your specific business call activity
   • Built-in application for the SV9100 & SL1000 series

2. InReports – Call Management made simpleQuick, easy and cost-effective, NEC’s new InReports makes the ideal starting point for call management.

   Call performance is critical to your teams’ productivity as well as levels of customer service. InReports provides 24/7 monitoring and analysis of your entire company’s communications via a browser.

   Pre-defined, graphically enhanced reports are presented clearly in a number of different ways: Lists, Charts and Wallboards.

   Business benefits of InReports include:

   • Easy evaluation of your teams communication performance
   • Real-time business critical stats e.g average answer time, unanswered calls
   • Wallboard display stats for team motivation
   • Pro-actively deter unauthorised calls

2. InHotel – Built-in Property Management SystemCost-effective solution providing easier bookings, billings & administration

   NEC’s Built-in Property Management System NEC’s InHotel combines a complete and comprehensive Property Management System together with tightly integrated telephone system functionality.

   Ideal for hotels of up to 120 rooms – easy to use platform designed to increase your staffs’ productivity, enhance guest experience and significantly lower your running costs. And as all NEC’s InApps – technology is built-in with no cost and maintenance of extra PC servers, creating a highly attractive price point in combination with extremely low TCO.

2. UNIVERGE ST500 Smartphone ClientVoice & video mobile extension for your smartphone

   Using your Apple iPhone, iPad and Android smart devices, the ST500 enables your native contact lists to make and receive voice and video calls.

   Simply connect to WiFi or use your mobile data (3G/4G) to handle your calls.

   Key Features

   • Integrates into your smartphone contacts
   • Complete call history
   • Bluetooth headset support
   • Video calling capabilities
   • Compatible with NEC’s SL2100, SV9100, SV9300 & SV9500 communication platforms